Cancellation Refund Policy
At Frndmate, we understand that circumstances may change, and we respect your decisions. If you wish to cancel your premium subscription or request a refund, please refer to the following guidelines:
1. Cancellation:
You can cancel your premium subscription at any time by accessing your account settings on our platform. Once you initiate the cancellation process, your subscription will remain active until the end of the current billing cycle, and you will not be charged for the subsequent period.
2.Refund Eligibility:
Refunds are issued in accordance with our refund policy. We offer a full refund within the first 30 days of your initial subscription if you are dissatisfied with our services. Beyond this period, refunds may be considered on a case-by-case basis, subject to our discretion.
3.Refund Processing:
Refunds are typically processed within 5-7 business days from the date of request. However, please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution.
4. Contact Us:
If you have any questions or concerns regarding cancellations or refunds, please don't hesitate to reach out to our customer support team. We are here to assist you every step of the way and ensure a smooth experience.